Response options for monitored security systems
A. KEYHOLDER RESPONSE
On receipt of a signal, the ARC will call you and any keyholders to notify you of the activation, so that immediate action can be taken, such as attending the property to investigate.
B. POLICE RESPONSE
On receipt of a signal, as well as contacting your selected keyholders, the ARC will notify the Police (providing certain circumstances are met). Click here for more about Police Response.
Alarm Receiving Centre (ARC) - A 24/7 monitoring facility dedicated to responding to alarm signals.
Keyholders - Persons nominated by you who can attend the property and manage the alarm, if activated.
Signal - The electronic message sent from the alarm system to the ARC with details of the activation.