THE CHALLENGE


Whilst in the process of developing new and refurbished facilities, Beaufort Co-operative Academy was unexpectedly informed that their security company would be withdrawing all monitoring services.

Faced with having no monitored alarms ahead of the weekend, the school management team had to find a new provider who could arrange for a same-day resolution, and in the longer-term address a number of recurring issues, including frequent false activations and poor user access.

"Allcooper's professional response was swift and timely"

THE SOLUTION


That same day, Allcooper conducted a detailed takeover and audit of the existing systems. An in-depth review gave Allcooper the opportunity to address the repeated issues that had been causing inconvenience for the Academy’s site team.

AC360 has given Beaufort an overarching solution, including access to detailed reporting and component-level asset information. Staff now have greater influence over key system functions with the ability to make simple management changes which has helped to reduce the Academy’s call-out fees.

SERVICES


> Intruder Alarms
> CCTV

CUSTOMER REVIEW


“Allcooper’s professional response came swiftly and timely, fully understanding our needs and taking over our systems on the same day to make sure we were covered before leaving site.

Having brought a reassuring stability to our systems and helped solve many ongoing technical problems, we now consider Allcooper to be our ‘one-stop-shop’ total solution for
safety and security needs.”

Nigel Baggott, Director of Finance, Beaufort Co-operative Academy

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